Have Questions? Happy to Answer!
- How Durable are Runway heels? Lab tested to withstand 1000 pound force on open heel position. Note Subject to normal wear and tear of any women’s casual footwear.
- What do I do with my heels if it breaks? If the mechanism breaks within a year contact us for further assistance at 323-488-2008 or at firstname.lastname@example.org
- Is it Vegan? Yes. Our leather is made from innovative and sustainable earth and animal friendly materials.
- Where do you ship? Currently in North America . Global shipping to be announced in 2020.
- What are my shipping options? Free shipping within Continental US.
- How Can I track my order? Use the tracking # that will be provided to you from the mailing co.
Returns and Exchanges
- What is your return and exchange policy? Return accepted of un-worn pair only within 14 days of purchase with copy of receipt. Exchange within 30 days of unworn pair (subject to availability). Note: for unworn pair only.
- I received Runway heels as a gift, how do I return and exchange them? Please see #1 under shipping.
Size and Fit
- What size should I order?
|US Sizes||Euro Sizes||UK Sizes||Inches||CM|
- What is the fit? Round toe collection close to true size. The open toe run slightly bigger.
- Where should I direct press inquiries? Email us at email@example.com