How Durable are Runway heels?
Lab tested to withstand 1000 pound force on open heel position. Note Subject to normal wear and tear of any women’s casual footwear.
What do I do with my heels if it breaks?
If the mechanism breaks within a year contact us for further assistance at 323-488-2008 or at email@example.com
Is it Vegan?
Yes. Our leather is made from innovative and sustainable earth and animal friendly materials.
Where do you ship?
Currently in North America . Global shipping to be announced in 2020.
What are my shipping options?
Free shipping within Continental US.
How Can I track my order?
Use the tracking # that will be provided to you from the mailing co.
Returns and Exchanges
What is your return and exchange policy?
Return accepted of un-worn pair only within 14 days of purchase with copy of receipt. Exchange within 30 days of unworn pair (subject to availability). Note: for unworn pair only.
I received Runway heels as a gift, how do I return and exchange them?
Please see #1 under shipping.
Size and Fit
What size should I order?
|US Sizes||Euro Sizes||UK Sizes||Inches||CM|
What is the fit?
Round toe collection close to true size. The open toe run slightly bigger.
Where should I direct press inquiries?
Email us at firstname.lastname@example.org