How Durable are Runway heels?

Lab tested to withstand 1000 pound force on open heel position. Note Subject to normal wear and tear of any women’s casual footwear.

What do I do with my heels if it breaks?

If the mechanism breaks within a year contact us for further assistance at 323-488-2008 or at

Is it Vegan?

Yes. Our leather is made from innovative and sustainable earth and animal friendly materials.


Where do you ship?

Currently in North America . Global shipping to be announced in 2020.

What are my shipping options?

Free shipping within Continental US.

How Can I track my order?

Use the  tracking # that will be provided to you from the mailing co.

Returns and Exchanges

What is your return and exchange policy?

Return accepted  of un-worn pair only within 14 days of purchase with copy of receipt. Exchange within 30 days of unworn pair (subject to availability). Note: for unworn pair only.

I received Runway heels as a gift, how do I return and exchange them?

Please see #1 under shipping.

Size and Fit

What size should I order?
US Sizes Euro Sizes UK Sizes Inches CM
6 39 5.5 9.25 23.5
6.5 39 6 9.5 24.1
7 40 6.5 9.625 24.4
7.5 40-41 7 9.75 24.8
8 41 7.5 9.9375 25.4
8.5 41-42 8 10.125 25.7
9 42 8.5 10.25 26
9.5 42-43 9 10.4375 26.7
What is the fit?

Round toe collection close to true size. The open toe run slightly bigger.


Where should I direct press inquiries?

Email us at